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Policies

So you've purchased your first package of coaching sessions &/or booked your first appointment (or scheduled a consultation) with me... First of all, let me just say WOOHOO!! I love that journey for you! Now, just a couple administrative deets - my cancellation and rebooking policy. 

Coffee on Desk

I understand that things come up and sometimes appointment times need to be cancelled or rescheduled. In these circumstances, I do require at least 24 hours notice (provided via email) from the scheduled appointment start time in order to avoid a rebooking fee or forfeiting your prepaid session. This gives me a chance to fill the appointment with someone from my waiting list. Providing less than 24 hours notice will result in a rebooking fee of half the scheduled service total (minimum $50), to be paid by invoice prior to the following appointment. If no notice is given at all ("no-call, no-show"), that will result in the forfeiture of the prepaid session or a rebooking fee of the full total of all scheduled services that were missed. If any questions regarding this policy arise, please do not hesitate to ask. You can click the button below to shoot me an email with your "Q's" & I'll happily "A" them! Thank you in advance for your consideration and understanding of this policy.

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